XMPP has had a meteoric rise in term of its profile and application over the last two years. Part of that is due to the rise of microblogging services such as Twitter or Identi.ca that leverage the XMPP platform to deliver real time updates to users.
However, there has been a hiccup in Twitter’s usage of XMPP over the last few months and that hiccup has helped to give more exposure to XMPP instead of putting it on the shelf. The increasingly popular Track feature of Twitter (which allowed users to follow certain keywords they were interested in… in real time… without having to rely upon the latency of RSS and/or an increasingly hampered Twitter API) was pulled a few months ago. Twitter’s Biz Stone comments about the disabling of Track for everyone here:
Our goal is to support as many applications, projects, mash-ups, and devices as possible so we’ll continue to think about how best to do this. While the XMPP feed of the full Twitter Public Timeline is an amazing resource, drinking from the fire hose is not the best way to quench a thirst. With continued updates and refinement, our API will support most scenarios in a way that preserves overall system performance.
Track WAS the ultimate web tool and began to function as the neural spine for many of us. The latency of a hampered API does not fill the void. Early adopters like myself got a taste of its power and now thinkers and users such as Steve Gillmor are looking for an angry fix:
But Twitter is living on borrowed time with its XMPP blockade. The flowering of micro-objects opens the door to applications that leverage swarming around events and the growing availability of iPhone-class mobile devices. The success of App Store stars such as Evernote suggests that adding micro-object support will accelerate usage of the XMPP backbone. Latency in that environment will be an instant deal-breaker, opening the door for better-financed competitors to subsidize real time services to capture audience.
Before we go too much deeper, it’s important to explain exactly what XMPP is and why marketers should be researching and developing its application.
Extensible Messaging and Presence Protocol (XMPP) is an open, XML-inspired protocol for near-real-time, extensible instant messaging (IM) and presence information (a.k.a. buddy lists). It is the core protocol of the Jabber Instant Messaging and Presence technology. The protocol is built to be extensible and other features such as Voice over IP and file transfer signaling have been added.
Unlike most instant messaging protocols, XMPP is an open standard. Like e-mail, it is an open system where anyone who has a domain name and a suitable Internet connection can run their own Jabber server and talk to users on other servers. The standard server implementations and many clients are also free and open source software.
That sounds incredibly geeky and innocuous to most direct marketers, but put on your thinking cap for a moment and re-read Gillmor’s quote above with that information in mind.
It doesn’t take too much imagination to come to the realization that in the coming years, the real world web stars will be applications that deliver on demand, in real time and with micro-object support. XMPP stands as the protocol, above all other protocols, to deliver those messages to the masses.
The future of marketing is not based on latency or delayed access to timely information. RSS is wonderful and has changed my world, but its asynchronous delivery only makes me want to plant the latency bean in some fertile garden so that I can climb the vine to the ultimate marketing prize… real time tracking and delivery of information that I opt-in to.
Keep an eye on XMPP. And especially keep an eye on the first company to tap into its marketing power (Identi.ca?).
During my presentation called “Leveraging Social Media” at Affiliate Summit East, I took up most of the allotted hour to discuss tools and strategies that affiliate marketers could use to help them both better monitor and better participate in the increasingly important social networks out there in the wild.
This is an important issue because not only are these networks (in my presentation we touched on Twitter, Friendfeed, Seesmic and Facebook, but there are dozens of others) important for “traffic” but these hubs of communities have become an invaluable source for marketers to find conversions, early adopters and brand evangelists.
The main questions that most people had during, after and in the week since about the presentation pertained to the “how” aspect of using these networks in a responsible manner.
It’s not an easy question to answer since a great deal of operating in the social web is subjective and full of variables associated with individual programs, personalities and the social networks themselves.
At the end of the day, my constant recommendations all went along the lines of “do your homework, know the community and don’t feel obliged to use services such as ping.fm to cover everything.” In fact, I advise marketers to generally stay away from services like ping.fm because the fine line between “participant” and “spammer” is so easy to cross (and so easy to seemed to have crossed).
In other words, be interesting and provide a service (such as pointing to relevant info, even if its yours) in a responsible (whatever that means to you) manner.
DeWitt Clinton gets very geeky and brings in another aspect that you might want to consider if you’re a marketer with a little bit of know-how… attractiveness.
Head over to his blog and read the rest of the entry with the examples he gives. It’s a powerful read that points to the need for both functionality and appeal as you get your messages out there (and aren’t all messages marketing messages?):
Microblogging syndication formats » DeWitt Clinton: “This is just the beginning — I feel I’m only scratching the surface of what can be extracted from existing syndication formats. For example, comment stream aggregation (via the comments element or RFC 4685 autodiscovery) is a great next step after this. And I only call out FriendFeed because they’re the best at aggregating multiple content sources, but these concepts apply to any content aggregator, and finding a way to reuse existing formats like RSS and Atom to create rich presentations automatically will enable us to do more with less manual work between aggregators and publishers.”
While practicality is important to reach, don’t discount the need to reach people through visual appeal!
At the Affiliate Summit West event in Las Vegas in January, the Sunday “Meet Market” took on a whole new dimension. Rather than a cavernous room with sparsely attended tables and a disinterested audience, the the Vegas event launched a Meet Market that was packed and full of considerable buzz about the affiliate industry.
Hopes were high for this week’s Affiliate Summit East Meet Market. And, ASE did not disappoint…
The room in which the Meet Market took place was absolutely packed and every table was surrounded by interested participants.
What makes the Sunday Meet Market different from having a booth in the main exhibition hall on Monday and Tuesday? I asked that question to a number of attendees and most expressed (both on the exhibitor and non-exhibitor side) that the Meet Market allows for more intimacy than having a full fledged booth. Plus, the event happens on the “first” day of the show (even though many attendees are flying in on Friday and early Saturday in order to take advantage of the networking opportunities then), so there is an excited energy that runs throughout the crowded room.
While there are certainly benefits to having a booth (branding, affiliate recruitment, a space to work deals and a way to get your message out), the Meet Market is quickly becoming a can’t miss event at the Summit.
Twitter has taken another step to finally put down the great FailWhale of ‘08 by acquiring the real time search service Summize:
Twitter Search
We’re excited to announce that Twitter has acquired Summize—an extraordinary search tool and an amazing group of engineers. All five Summize engineers will move to San Francisco, CA and take jobs at Twitter, Inc. This is an important step forward in the evolution of Twitter as a service and as a company.
Since Twitter’s track functionality has been down, I’ve been a heavy user of Summize (and recommend you do the same through the new search.twitter.com interface).
Here’s to keeping things back on Track on Twitter…
In the most recent Commission Junction newsletter, there was a big announcement concerning a change to Yahoo Search Marketing policies regarding direct linking by publishers:
Shawn Collins has made the annual AffStat Report available for purchase and download. For anyone interested in the nitty gritty metrics of affiliate marketing, this is a must read.
